Privacy Policy

Last updated: August 2026

This policy explains how Hybrid Carpentry (“we”, “us”) handles the personal information you choose to share with us through this website.

What we collect

When you complete the contact form we collect the details you enter — typically your name, email address, phone number, preferred material and the project description you provide. We only collect what you send us; we do not track you across other websites.

How the contact form works

Our contact form is delivered by Web3Forms, a third-party form service that forwards your message to our inbox. Your submission passes through Web3Forms solely so that we can receive and reply to your enquiry. Please review their privacy policy for details of how they process form data.

How we use your information

  • To respond to your enquiry and provide a quote.
  • To arrange a site measurement, delivery or installation.
  • To keep a record of our correspondence with you.

We do not sell your information, and we do not share it with third parties except the service providers needed to run this website and respond to you.

WhatsApp

If you contact us via WhatsApp, your message is handled under WhatsApp’s own terms and privacy policy.

Retention

We keep enquiry details only as long as needed to serve you and to meet normal business record-keeping requirements.

Your choices

You may ask us to access, correct or delete the personal information you have shared with us. Contact us on WhatsApp +27 65 242 3078 or at info@hybridcarpentry.co.za.

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